Terms of Service for Stories in the Mail
Last Updated: November 21, 2025
Welcome to Stories in the Mail. These Terms of Service (“Terms”) govern your access to and use of our website, products, physical mail stories, and digital communications, including email and SMS text messages. By accessing or using our services, you agree to these Terms.
If you do not agree to these Terms, please do not use our services.
1. Overview of Our Service
Stories in the Mail sends printed stories and related content to subscribers by postal mail. We may also send optional digital communications, including emails and text messages, to subscribers who opt in.
You must be at least 18 years old to use our services.
2. Accounts and Information
When you submit information through our website, Contact Us page, Facebook lead forms, or subscription process, you agree to:
Provide accurate and complete information
Keep your contact information up to date
Not use our service for unlawful or abusive purposes
We may contact you using email, SMS, or postal mail based on the contact methods you have provided.
3. Subscriptions and Payments
If you choose to subscribe:
You authorize us to charge the payment method you provide
Fees and billing intervals will be clearly displayed during checkout
Subscriptions automatically renew unless canceled
You may cancel at any time, and cancellations apply to future billing periods
We do not offer refunds for story mailings that have already been processed or delivered.
4. SMS Text Messaging
By providing your phone number and opting in, you agree to receive SMS messages from us related to:
Delivery updates
Customer support
Promotions or special offers
Subscription reminders
Follow-ups
Message and data rates may apply.
Message frequency varies.
You may opt out at any time by replying STOP.
You may request assistance by replying HELP.
We do not require SMS consent as a condition of subscribing or purchasing.
5. Email Communication
If you provide your email address, you may receive:
Transactional messages
Customer support responses
Newsletters or promotional content (if opted in)
You may unsubscribe at any time using the link provided in our emails.
6. Intellectual Property
All stories, letters, designs, artwork, and content we mail or publish—including physical and digital materials—are the property of Stories in the Mail or its licensors.
You may not copy, reproduce, modify, distribute, or publicly display our content without written permission.
7. Prohibited Conduct
You agree not to:
Submit false or misleading information
Attempt to disrupt or interfere with our website
Use our service for spam, abuse, or harassment
Violate applicable laws or regulations
Copy or redistribute our content without authorization
We may suspend or terminate access to our services if you violate these Terms.
8. Service Availability
We strive to maintain reliable service but do not guarantee:
Continuous website availability
Error-free operation
Uninterrupted delivery schedules
We are not liable for delays caused by postal carriers, service providers, or events beyond our control.
9. Disclaimers
Our stories and content are provided for entertainment and educational purposes only. We make no warranties regarding:
The accuracy or completeness of content
The timeliness of physical mail delivery
The suitability of our stories for any specific purpose
Your use of our service is at your own risk.
10. Limitation of Liability
To the fullest extent permitted by law, Stories in the Mail is not liable for:
Indirect, incidental, or consequential damages
Loss of data, revenue, or profits
Delays in delivery or service interruptions
Our total liability for any claim is limited to the amount you paid for the service in the 12 months preceding the claim.
Some jurisdictions do not allow certain exclusions, so these limits may not apply in full.
11. Indemnification
You agree to indemnify and hold harmless Stories in the Mail, its owners, and service providers from any claims, damages, or losses arising out of your use of the service or your violation of these Terms.
12. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on our website with a new “Last Updated” date. Continued use of the service after changes means you accept the updated Terms.
13. Governing Law
These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.
14. Contact Us
If you have questions about these Terms, you can contact us at:
Stories in the Mail
Email: [email protected]
Address: 3060 Mercer University Dr Ste 110 #810, Atlanta, GA 30341